Mitsubishi Electric Elevator is a division of Mitsubishi Electric Corporation (Japanese: 三菱電機グループMitsubishidenki gurūpu) that manufactures elevators, escalators, moving walks, spiral escalators and dumbwaiters since 1931.


Mitsubishi began manufacturing elevators and escalators in 1931. In the 1980s, Mitsubishi manufactured the world's first inverter VVVF elevator. Mitsubishi started installing elevators in North America in 1985. In 1985, Mitsubishi launched the world's first practical "spiral escalator", and the first unit was installed in Osaka, Japan.

In 1993, Mitsubishi supplied elevators to Yokohama Landmark Tower, which is the fastest elevators in the world at that time until 2004 when the record was surpassed by Toshiba in Taipei 101 Tower (later by Otis in Burj Khalifa). Mitsubishi began manufacturing their own machine room less elevator in the late 1990s.In 2011, Mitsubishi received orders to install the world's fastest elevators for Shanghai Tower in Shanghai, the tallest structure in China. These elevators are running at speed of 18 m/s (or 59 feet)[1][2]. The elevators were awarded by Guinness World Record as the fastest elevators in the world from 2016.[3]


Mitsubishi is currently based in, Chiyoda, Tokyo, Japan. A manufacturing plant called "Mitsubishi Electric Inazawa Works" is located in Inazawa, Aichi Prefecture, Japan, which contains the SOLAÈ elevator testing tower, one of the tallest elevator testing towers in the world[4].

In Southeast Asia, Mitsubishi has elevator manufacturing plants located in Indonesia and Thailand. The Indonesian plant, operated by PT. Mitsubishi Jaya Elevator and Escalator, is located in Karawang International Industrial City (KIIC) in Karawang, West Java and was opened in August 1997[5]. It also has a training tower which was opened in 2004. A second plant in the same area was completed in June 2015[6]. In Thailand, the manufacturing plant is located in Amata Nakorn Industrial Estate, Chonburi.

Other Mitsubishi elevator factories are located in China (in Shanghai and Guangdong), Taiwan, South Korea, Netherlands, Mexico and Colombia.


Current products


  • NexWay: Compact machine room passenger elevator model produced since 2002.
  • Elenessa: Machine room less elevator model produced since 2001.
  • NEXIEZ: Series of standard passenger elevator models produced since 2010.
    • NEXIEZ-MR: Machine room type elevator model. Launched in 2010.
    • NEXIEZ-MRL: Machine room less elevator model. Launched in 2011.
    • NEXIEZ-GPX: Launched in 2012 and only sold in Latin America. Comes in MR and MRL type.
    • NEXIEZ-LITE: Machine room type elevator model only sold in India. Launched in 2014.
    • NEXIEZ-S: Small machine room less elevator for small commercial and residential applications. Launched in August 2016.
  • MAXIEZ: Series of passenger elevator models only sold in China.
    • MAXIEZ M/H: High speed custom type elevator.
    • MAXIEZ CZ: Compact machine room elevator.
    • MAXIEZ LZ: Machine room less elevator.
    • MAXIEZ B: Hospital elevators.
  • NexPia-21: Compact machine room less elevator, only sold in South Korea.
  • DiamondTrac: Machine room less elevator only sold in the U.S.
  • GPM-III: High-rise elevator, discontinued.
  • Diamond HS: High-rise elevator only sold in the U.S., successor of GPM-III.
  • GPE-MRL: Machine room less elevator, only manufactured and sold in the Netherlands.
  • GPE-T: Traction elevator, only manufactured and sold in the Netherlands.
  • GPE-H: Hydraulic elevator, only manufactured and sold in the Netherlands.
  • MEECOM: Machine room less elevator, only manufactured and sold in the Netherlands.
  • Freight elevators
  • DOAS-S (Destination Oriented Allocation System): Destination dispatch elevator system. (Also known as ELE-NAVI in Japan.[7]) It work faster than Schindler Miconic 10 and Schindler ID.[8]
  • Home elevators
  • AXIEZ: Machine room less elevator only sold in Japan.
  • AXIEZ smart-R: A version of AXIEZ for residential buildings. Only sold in Japan.
  • NEXCUBE: Custom type elevator only sold in Japan.
  • CPX-3: Residential elevators only sold in Taiwan.
  • Hydraulic elevators: Conventional hydraulic elevators which are only sold in the United States.

Escalators and moving walks

  • Seriez Z: Standard escalator model produced since 2006.
  • Series S: Standard escalator model launched in 2016.
  • J-Type: Standard escalator, nowadays only sold in South Korea[9].
  • Spiral Escalator: The only spiral escalator made by Mitsubishi in the world, introduced in 1985.
  • A-Type: Moving walks

Elevator modernizations

  • ELEMOTION: Elevator modernization solution for low to mid-rise buildings, introduced in 2001.
    • ELEMOTION + and ELEMOTION + R: Only sold in Japan.
    • ELEMOTION + for COMPACT 4: Modernization for COMPACT 4 elevators in Japan.
    • ELEMOTION-T: Taiwanese version of ELEMOTION which is only available in Taiwan.
  • EleFine: Modernization solution for hydraulic elevators into machine room less, introduced in 2011 and only sold in Japan.


Discontinued products


  • Elepet: Standard passenger elevator made from 1960 until the late 1980s.
    • Elepet Advance: Computerized passenger elevator, introduced in 1979.
    • Elepet Advance V: Computerized elevators which were made from the late 1980s until the 1990s.
  • GRANDEE: Standard VVVF passenger elevator introduced in 1990 which uses LED floor indicators.
  • ACCEL: Fully computerized custom made elevator introduced in 1982.
  • ACCEL-AI: Custom made elevator, introduced in 1992.
  • COMPACT 4: An elevator for low-rise apartments, introduced in 1983.
  • MEL WIDE: Elevator for low to mid-rise apartments, introduced in 1997.
  • MEL CITY: Elevator for low to mid-rise buildings, introduced in 2000.
  • WELL: Mitsubishi's first home elevator designed for private homes, introduced in 1988.
  • GPQ: Bottom-drive machine room less elevator, introduced in 1998. It is known as ELEPAQ in Japan. Succeeded by Elenessa.
  • ELEPAQ-i: Machine room less elevator only sold in Japan, introduced in 2001. Outside Japan, it is known as Elenessa.
  • GPS-III: Standard passenger elevator, introduced in 1997. Succeeded by NexWay.
  • GPX: Compact passenger elevator for low-rise buildings with a maximum capacity of 10 persons and serves up to 16 floors.
  • GPS-IIIMZ: Elevator modernization solution for low to mid-rise buildings, based on GPS-III.
  • GPM-IIIMZ: Elevator modernization solution for high-rise buildings, based on GPM-III.

Escalators and moving walks

  • J-Type: Standard escalator for commercial applications. Discontinued, except in South Korea.
  • Series A Modular: Heavy-duty escalator designed for public transport facilities.


  • MELMOS-II: Elevator monitoring and control system within the premises.


Notable installations

Main article: List of notable Mitsubishi elevator installations


In November 2006, the European branch of Mitsubishi elevator and escalator division was fined 479 million Euros by the European Union after found out that Mitsubishi was doing price fixing over 9 years. Other manufacturers that were fined including Otis, Schindler, Kone and ThyssenKrupp.[12]

Overseas sole agents/distributors

Current distributors

Company name Country Remark
Agencias Generales S.A. Costa Rica
Ascensores S.A. Guatemala
Ascensores Heavenward S.A. Argentina and Chile
Coheco Cia. Ltda. Ecuador
Cylift & Equipment Ltd. Cyprus
Electronec Technical Associates Abu Dhabi, UAE
Elmas S.R.L. Romania
Emirates Technical Associates Abu Dhabi, UAE
FAIN Ascensores Spain
Inelec S. de R.L. Honduras
Instalaciones Electro-mecanicas S.A. Panama
Inter-Up Elevators Ltd. Israel
International Elevator & Equipment Inc. Philippines
Mits Electrical Company Ltd. Kenya
Mitsulift Lebanon, Jordan, Cyprus, Nigeria and Ghana
San Miguel & Cia Dominican Republic
Serge Pun & Associates Myanmar
Syscon Bahrain
Thang Long Elevator Hanoi, Vietnam
Toan Tam Engineering Ho Chi Minh City, Vietnam
Trianon Ascensores S.A. Peru
Uniheis A/S Denmark, Norway, Sweden, Belgium and Luxembourg

Former distributors

Company name Country Remark
China Engineers Ltd. Singapore and Malaysia 1962-1972, merged with Ryoden.[13]
China Ryoden Co., Ltd. Taiwan
Ennis Lifts Ltd. Ireland Merged with Kone in 2017.[14]
PT. Jaya Teknik Indonesia Indonesia 1971-1996[15]
Ryoden (Malaysia) Sdn. Bhd. Malaysia
Ryoden (Singapore) Pte. Ltd. Singapore
Ryoden Electric Engineering Co., Ltd. Hong Kong, China 1966-unknown
Worachak International Co., Ltd. Thailand


  • Mitsubishi is the most common elevator brand in Thailand so far, with 30% market share in Thailand's elevator market in 2015.[16]
  • Mitsubishi is the only elevator company to provide an option to present the basic operation information rather than the full floor announcement, which known as AAN-B[17].
    • When the door open button in some Mitsubishi elevators is kept pressed for a long time, there will be a voice guidance says "Sorry to keep you waiting" when the doors are closing.
    • When the door has been held open for too long, there will be a voice guidance says "Door closing" followed by three continuous beeps.
    • When the doors closed and there are no hall or car calls, there will be a voice guidance says "Please press the button for the desired floor".
    • If the user pressed the floor buttons which has been lock off, there will be a voice guidance says "If there is non-serviced floor, it does not light up" or "Sorry, the floor selected is a restricted floor".
  • In the old times, Mitsubishi elevators and escalators were manufactured under technical partnership with Westinghouse U.S.A.[18], and because of this, some features used in these older Mitsubishi elevators were based on Westinghouse's features. For example, the standard door sills look nearly identical to Westinghouse's door sills, and Mitsubishi's 1970s-1980s white buttons were based on the Westinghouse AE buttons. Some 1960s-1970s Mitsubishi elevators also used Westinghouse's arrival bell chime[19][20].



Landing door sills

Capacity badges



  1. Mitsubishi Electric to Install World's Fastest Elevators in Shanghai Tower
  2. Mitsubishi Electric to Install World's Fastest Elevators in Shanghai Tower (PDF version)
  3. Guinness World Record - Fastest lift (elevator) (archived version in 2018)
  4. However, the longest elevator testing shaft is located in the Kone High-rise Laboratory in Tytyri, Finland.
  5. Kilasan Ekonomi: Mitsubishi Bikin Lift di Indonesia (Indonesian) - Kompasdata (account registration or login may be required to access the article)
  6. Mitsubishi Elevator Completes Construction at 2nd Indonesian Plant - The Jakarta Globe
  7. 三菱エレベーター行先予報システム「ELE-NAVI(エレ・ナビ)」新製品発売
  8. hkelev - Destination Dispatch system
  9. J-Type (South Korea)
  10. Elevator Express ele vol.08 DECEMBER 2012 (Japanese only), Mitsubishi Electric Corporation.
  11. 迅達剛發佈的「Schindler Ahead」,利用設置在升降機各部份的感應器,將運行訊息傳送至迅達維修中心,分析數據並安排針對性保養工作。此前,三菱已發佈名為「ELE-First」的保養系統並於香港使用;而通力也伙拍IBM,利用雲端技術研發類似保養系統。 (Facebook page:
  12. Price fixing cartel incident
  13. - Mitsubishi and China Engineers in joint venture - The Straits Times, 4 October 1972, Page 15 - NewspaperSG
  14. Ennis Lifts Ltd to Integrate with KONE Ireland Ltd - Kone Ireland
  15. PT. JAYA TEKNIK - ELEVATOR AND ESCALATOR DIVISION - Yellow Pages Indonesia (1997), via Wayback Machine (accessed on January 25, 2019)
  16. Mitsubishi Electric to train elevator technicians in Thailand
  17. Mitsubishi Electric Elevator Features Vocabulary
  18. Page 16 Advertisements Column 3 - The Straits Times, 5 June 1965, Page 16 - NewspaperSG (scroll to bottom page)
  19. 尖沙咀星光行三菱高速升降機
  20. Riding the Last Lovely Westinghouse Selectomatic Mark IV - Civic Opera Building in Chicago, IL

See also

External links

Major elevator and escalator companies
Full list of companies List of elevator and escalator companies
Operating FujitecHitachiHyundaiKoneMitsubishi Electric (Shanghai Mitsubishi) • Otis (Otis Electric) • SchindlerSigmathyssenkruppToshiba
Defunct Dover ElevatorsExpress LiftOrenstein & KoppelThyssenWestinghouse
Other companies Third-party elevator maintenance companies
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